Back Office in a Box

Contractor Software — Calls Answered, Jobs Booked, Invoices Sent

Stop juggling phone calls, paper invoices, and missed appointments. SMB Forge runs your general contracting back office from your phone — starting at $49/mo.

A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge does it all — starting at $49/mo.

Running a general contracting business shouldn't mean running it from your truck.

📞

Missed Calls

You're managing 3 job sites and your phone is ringing off the hook. Every missed call is a potential $5K+ remodel you didn't even bid on.

🧾

Paper Invoices

Juggling subs, suppliers, and homeowners across text messages, voicemails, and sticky notes. Nothing's in one place.

📅

Scheduling Chaos

Change orders kill your margins when they're not tracked. A "quick change" on site becomes an unbilled $800 because you forgot to invoice it.

See it work for your general contracting business

📱 Your Customer Texts

We're thinking about a kitchen remodel — can you give us an estimate?
I'd love to help! Kitchen remodels are our specialty. What's a good time for a site visit?
That works, thanks!
Booked! You'll get a reminder the morning of. See you then 👋

💬 You Manage from Telegram

inv $3200 kitchen remodel deposit Bob & Linda Chen 949-555-0234
📋 Invoice Draft — Kitchen Remodel — Deposit: $350\nReply SEND to deliver via SMS
SEND
Invoice sent via SMS ✅

Your general contracting back office — in one platform

📞

24/7 Call Answering

Never miss a call again. AI answers, captures details, and texts you the summary.

📱

SMS Scheduling

Customers text to book. You confirm from Telegram. Calendar synced automatically.

💬

Telegram Owner Bot

Manage bookings, invoices, and orders from Telegram — no app or dashboard needed.

🧾

Auto Invoicing

Send invoices by text. Customers pay online. Everything tracks in Google Sheets.

Review Management

Auto-request reviews after jobs. Build your Google rating while you work.

📢

Campaign Texting

Send promotions, seasonal offers, and follow-ups to your customer list.

Hire a receptionist? Use Broadly? Or run it all from your phone?

A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge gives you the full back office — starting at $49/mo.

Feature Hire a
Receptionist
Broadly SMB Forge
Monthly cost$3,100$999$49–199
24/7 call answeringNo
Business website
Scheduling + CalendarManual
Invoicing + PaymentsManual
SMS 2-way conversations
Telegram owner bot
Lead follow-up campaigns✓ (Max)
Review management✓ (Max)
Industry workflowsGenericGeneral Contracting-first

Choose your plan

No hidden fees. No per-message charges. Cancel anytime.

Most shop owners spend 5+ hours a week on phone tag, handwritten receipts, and scheduling. At $99/mo, it pays for itself if it saves you just 2 hours of admin work.

Starter
$49/mo
+ $99 one-time setup
  • AI scheduling assistant (SMS)
  • Google Calendar sync
  • Appointment reminders
  • Custom 1-page website
  • Telegram notifications & commands
  • Auto review requests
Get Started
Max
$199/mo
+ $299 one-time setup
  • Everything in Pro, plus
  • 24/7 AI call answering
  • Missed call text-back
  • Lead follow-up sequences
  • Review management
  • Campaign texting
Get Started

Answering Service for Contractors

SMB Forge works as a virtual receptionist for contractors — answering calls 24/7, booking estimates, and sending invoices so you never miss a lead. Unlike a traditional answering service, our AI assistant handles the full conversation: qualifies the caller, checks your calendar, books the estimate, and follows up. Contractor-specific project intake, change-order tracking, and multi-trade call routing — all without hiring a receptionist.

Frequently asked questions

Does this work for general contracting businesses outside major cities? +
Yes. We serve general contracting businesses across the US. Whether you're in a major metro or a smaller town, the product works the same — calls get answered, jobs get booked, invoices get sent.
Can I customize the greeting for my general contracting business? +
Yes. We set up a custom greeting that speaks your customers' language — whether that's general contracting, electrical, HVAC, or plumbing. Your AI assistant knows your services, hours, and pricing.
Is there a contract? +
No contracts. Cancel anytime — no questions asked. You're billed monthly and can stop whenever you want.
How long does setup take? +
About a week. We handle everything — website, AI assistant, calendar integration. You just join a Telegram group and you're live.
Do my customers need to download an app? +
No. Customers just text your business number — regular SMS, no app download needed. Works on any phone.

We serve all trades

SMB Forge works for any service business. See how we help yours:

Stop running your general contracting back office from your truck.

Every call answered. Every job booked. Every invoice sent. One platform, $49/mo.

Call (949) 565-1908 Text (949) 565-1908

Or email hello@smbforge.com