Stop juggling phone calls, paper invoices, and missed appointments. SMB Forge runs your plumbing back office from your phone — starting at $49/mo.
A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge does it all — starting at $49/mo.
Missed calls = missed jobs. The average plumbing business loses $1,600/week to unanswered phones — that's a burst pipe job going to your competitor.
Hand-written invoices take 15 minutes each. You send 10 a week — that's 2.5 hours on paperwork instead of under the sink.
Scheduling by text is chaos. Double-bookings, no-shows, and forgotten follow-ups cost you jobs every week.
Never miss a call again. AI answers, captures details, and texts you the summary.
Customers text to book. You confirm from Telegram. Calendar synced automatically.
Manage bookings, invoices, and orders from Telegram — no app or dashboard needed.
Send invoices by text. Customers pay online. Everything tracks in Google Sheets.
Auto-request reviews after jobs. Build your Google rating while you work.
Send promotions, seasonal offers, and follow-ups to your customer list.
A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge gives you the full back office — starting at $49/mo.
| Feature | Hire a Receptionist |
Broadly | SMB Forge |
|---|---|---|---|
| Monthly cost | $3,100 | $999 | $49–199 |
| 24/7 call answering | No | ✓ | ✓ |
| Business website | — | ✓ | ✓ |
| Scheduling + Calendar | Manual | ✓ | ✓ |
| Invoicing + Payments | Manual | ✓ | ✓ |
| SMS 2-way conversations | — | ✗ | ✓ |
| Telegram owner bot | — | ✗ | ✓ |
| Lead follow-up campaigns | — | ✓ | ✓ (Max) |
| Review management | — | ✓ | ✓ (Max) |
| Industry workflows | — | Generic | Plumbing-first |
No hidden fees. No per-message charges. Cancel anytime.
Most shop owners spend 5+ hours a week on phone tag, handwritten receipts, and scheduling. At $99/mo, it pays for itself if it saves you just 2 hours of admin work.
SMB Forge works as a virtual receptionist for plumbers — answering calls 24/7, booking jobs, and sending invoices so you never miss a lead. Unlike a traditional answering service, our AI assistant handles the full conversation: qualifies the caller, checks your calendar, books the appointment, and follows up. Plumbing-specific emergency triage, burst pipe prioritization, and after-hours coverage — all without hiring a receptionist.
SMB Forge works for any service business. See how we help yours:
Every call answered. Every job booked. Every invoice sent. One platform, $49/mo.
Or email hello@smbforge.com