Lockouts come in at 2am. Customers want to know if you can be there in 20 minutes. SMB Forge answers, captures location, and texts you the job — starting at $49/mo.
Hiring an answering service costs $400+/mo. SMB Forge does it all — starting at $49/mo.
Lockouts call 5 locksmiths in 5 minutes. Whoever answers first gets the job. Voicemail = lost $150 callout.
Customers fumble street names from a parking lot at midnight. Misheard addresses send techs to the wrong place — that's a wasted run on your dime.
You re-keyed the lock, they drove off promising to Venmo you. Now you're chasing $80 a week later. Auto invoicing closes the loop.
Never miss a call again. AI answers, captures details, and texts you the summary.
Customers text to book. You confirm from Telegram. Calendar synced automatically.
Manage bookings, invoices, and orders from Telegram — no app or dashboard needed.
Send invoices by text. Customers pay online. Everything tracks in Google Sheets.
Auto-request reviews after jobs. Build your Google rating while you work.
Send promotions, seasonal offers, and follow-ups to your customer list.
An answering service costs $400/mo. ServiceTitan is $400+/mo. SMB Forge gives you the full back office — starting at $49/mo.
| Feature | Answering Service |
ServiceTitan | SMB Forge |
|---|---|---|---|
| Monthly cost | $400 | $400+ | $49–199 |
| 24/7 call answering | ✓ | ✗ | ✓ |
| Business website | — | — | ✓ |
| Scheduling + Calendar | Manual | ✓ | ✓ |
| Invoicing + Payments | — | ✓ | ✓ |
| SMS 2-way conversations | — | ✗ | ✓ |
| Telegram owner bot | — | ✗ | ✓ |
| Lead follow-up campaigns | — | ✓ | ✓ (Max) |
| Review management | — | ✓ | ✓ (Max) |
| Industry workflows | Generic | Generic | Locksmith-first |
No hidden fees. No per-message charges. Cancel anytime.
Most locksmiths spend 5+ hours a week on phone tag, handwritten receipts, and scheduling. At $99/mo, it pays for itself if it saves you just 2 hours of admin work.
SMB Forge works as a virtual receptionist for locksmiths — answering calls 24/7, booking jobs, and sending invoices so you never miss a lead. Unlike a traditional answering service, our AI assistant handles the full conversation: qualifies the caller, captures exact location, books the dispatch, and follows up. Locksmith-specific emergency lockout triage, after-hours call handling, and same-day service booking — all without hiring a receptionist.
SMB Forge works for any service business. See how we help yours:
Every call answered. Every job dispatched. Every invoice sent. One platform, $49/mo.
Or email hello@smbforge.com