Back Office in a Box

Pest Control Software — Urgent Calls Captured, Recurring Contracts Managed, Routes Optimized

Roach calls don't wait. SMB Forge answers, captures the pest type and severity, and books the same-day or recurring service — starting at $49/mo.

An answering service costs $400+/mo. PestPac is $99+/mo per user. SMB Forge does it all — starting at $49/mo.

Running a pest control business shouldn't mean running it from your truck.

🐜

Urgent Calls Going to Competitors

Roaches don't wait. Customer calls 3 pest control companies; whoever answers first books. Miss the call, lose the $250-$500 initial treatment.

🔁

Recurring Contract Cadence

Quarterly, monthly, every-other-month — different schedules per customer. Forgetting one visit triggers a cancellation.

🛻

Route Density Lost

Driving 25 miles between two services kills profitability. AI books new customers into your existing geographic zone.

See it work for your pest control business

📱 Your Customer Texts

I have ants in my kitchen — can you come this week?
Yes! What kind of ants and how long has the issue been going on?
Tiny black ones, last 3 weeks
Sounds like odorous house ants. We can do a one-time treatment ($175) or quarterly service ($85/visit + $0 setup). Want me to book?
Quarterly please
Booked! Tech arrives Wednesday between 9-11am. You'll get a 30-minute heads up 🐜

💬 You Manage from Telegram

inv $175 ant treatment Tustin Maria Lopez 714-555-0166
📋 Invoice Draft — Ant treatment: $175\nReply SEND to deliver via SMS
SEND
Invoice sent via SMS ✅

Your pest control back office — in one platform

📞

24/7 Call Answering

Never miss a call again. AI answers, captures details, and texts you the summary.

📱

SMS Scheduling

Customers text to book. You confirm from Telegram. Calendar synced automatically.

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Telegram Owner Bot

Manage bookings, invoices, and orders from Telegram — no app or dashboard needed.

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Auto Invoicing

Send invoices by text. Customers pay online. Everything tracks in Google Sheets.

Review Management

Auto-request reviews after jobs. Build your Google rating while you work.

📢

Campaign Texting

Send promotions, seasonal offers, and follow-ups to your customer list.

Hire a dispatcher? Use PestPac? Or run it from your phone?

A dispatcher costs $3,100/mo. PestPac is $99+/mo per user. SMB Forge gives you the full back office — starting at $49/mo.

Feature Hire
Dispatcher
PestPac SMB Forge
Monthly cost$3,100$99+/user$49–199
24/7 call answeringNo✓ (Max)
Business website
Recurring contract managementManual
SMS booking 2-way
Invoicing + PaymentsManual
Telegram owner bot
Lead follow-up campaignsLimited✓ (Max)
Review managementLimited✓ (Max)
Industry workflowsGenericPest-control CRMPest-control-first

Choose your plan

No hidden fees. No per-message charges. Cancel anytime.

Most shop owners spend 5+ hours a week on phone tag, handwritten receipts, and scheduling. At $99/mo, it pays for itself if it saves you just 2 hours of admin work.

Starter
$49/mo
+ $99 one-time setup
  • AI scheduling assistant (SMS)
  • Google Calendar sync
  • Appointment reminders
  • Custom 1-page website
  • Telegram notifications & commands
  • Auto review requests
Get Started
Max
$199/mo
+ $299 one-time setup
  • Everything in Pro, plus
  • 24/7 AI call answering
  • Missed call text-back
  • Lead follow-up sequences
  • Review management
  • Campaign texting
Get Started

Answering Service for Pest Control

SMB Forge works as a virtual receptionist for pest control — answering calls 24/7, booking jobs, and sending invoices so you never miss a lead. Unlike a traditional answering service, our AI assistant handles the full conversation: qualifies the caller, checks your calendar, books the appointment, and follows up. Pest-control-specific urgent infestation triage, recurring contract management, and same-day dispatch — all without hiring a receptionist.

Frequently asked questions

Does this work for pest control businesses outside major cities? +
Yes. We serve pest control businesses across the US. Whether you're in a major metro or a smaller town, the product works the same — calls get answered, jobs get booked, invoices get sent.
Can the AI triage urgent vs recurring callers? +
Yes. The AI asks about pest type, severity, and how long. Roach/rodent infestations get flagged urgent and you're alerted immediately. Recurring contract holders go through the standard booking flow.
Will it remember each customer's contract type? +
Yes. Quarterly, monthly, and one-time customers all get the right cadence reminders and are dispatched on the right schedule.
Is there a contract? +
No contracts on our end. Cancel anytime — billed monthly.
How long does setup take? +
About a week. We handle everything — website, AI assistant, calendar integration. You just join a Telegram group and you're live.

Other industries we serve

SMB Forge works for any service business. See how we help yours:

Stop losing infestation calls to whoever picks up first.

Every call answered. Every route optimized. Every invoice sent. One platform, $49/mo.

Call (949) 565-1908 Text (949) 565-1908

Or email hello@smbforge.com