Back Office in a Box

Every Call Answered.
Every Job Booked. Every Invoice Sent.

The receptionist, scheduler, and bookkeeper that lives on your phone — for plumbers, cleaners, lawn care, electricians, and other service businesses. Starting at $49/mo. No app, no dashboard.

Text (949) 565-1908 Call to Hear It

A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge does it all — starting at $49/mo.

How It Works

See It in Action

Customers call or text your business. Booking, ordering, invoicing — your back office runs itself.

Your Customer
9:47 PM
3
S
SoCal Floor Pros
Today 9:47 PM
Text Message
You (Telegram)
9:47 PM
🏢
SMB Forge Alerts
bot, you
Today
Message

Customers text in to book. You confirm from Telegram — instant updates both ways.

Live Demo Line

Hear It In Action

Listen to a real call. Your calls get picked up, job details captured, and texted to you — so you can prioritize callbacks by urgency.

or try it live

Call (949) 565-1908

Available 24/7. Try asking to book an appointment or ask about pricing.

Pricing

Choose Your Plan

No hidden fees. No per-message charges. Cancel anytime.

Most shop owners spend 5+ hours a week on phone tag, handwritten receipts, and scheduling. At $99/mo, it pays for itself if it saves you just 2 hours of admin work.

Starter
Books jobs while you're on the job. No missed calls, no callbacks.
$49 /mo
+ $99 one-time setup Waived — May only
What's included
  • AI scheduling assistant (SMS)
  • Google Calendar sync
  • Appointment reminders
  • Custom 1-page website
  • 2 website changes per month
  • Manage your business by text (no app needed)
  • Auto review requests
Try It Live — Text our AI: (949) 565-1908
Get Started
Pro
Most Popular
Get paid faster. Take orders by text. Run more with less.
$99 /mo
+ $199 one-time setup Waived — May only
Everything in Starter, plus
  • AI ordering assistant
  • AI invoicing assistant
  • Choice of 4 website templates
  • 5 website changes per month
  • PDF invoice delivery via email
  • Invoice log auto-synced to Google Sheets
  • Payment links (Stripe, Square, PayPal, more)
Try It Live — Text our AI: (949) 565-1908
Get Started
Max
Answers every call. Follows up every lead. Runs while you sleep.
$199 /mo
+ $299 one-time setup Waived — May only
Everything in Pro, plus
  • AI Voice Assistant
  • AI lead follow-up
  • AI review management
  • AI missed call text-back
  • AI campaign texting
  • Priority support
Try It Live — Call our AI: (949) 565-1908
Get Started
Concierge
Bespoke
Built around how your business actually runs.
Custom
Scoped to your business
Everything in Max, plus
  • Custom automation workflows
  • Unlimited integrations
  • Dedicated build & onboarding
  • Business audit & process mapping
  • Direct line to your builder
  • Monthly optimization sessions
See the offer →
Domain registration is separate (~$12/yr if you want your own domain). All plans include mobile-friendly design, hosting, and 24/7 AI availability. Works with your existing payment processor — Stripe, Square, PayPal, Venmo, Zelle, or cash/check.
See full pricing details →
Included With Every Plan

Your Website, Built for You

Every plan comes with a custom 1-page business website — no extra charge. Pick a style below and we build it using your business info during setup.

Your Business
Professional Services You Can Trust
Classic
Clean and versatile. Neutral tones that work for any business.
Preview
Your Business
Elegant & Welcoming
Warm & Premium
Elegant serif typography, earthy tones. Perfect for upscale services.
Preview
Your Business
Bold & Modern
Dark & Modern
Bold contrast, amber accents. Stands out from every competitor.
Preview
Your Business
Clean & Professional
Clean & Professional
Crisp white layout, navy accents. Trusted and easy to navigate.
Preview
Why SMB Forge

Hire a receptionist? Use Broadly? Or run it all from your phone?

A receptionist costs $3,100/mo. Broadly charges $999/mo. SMB Forge gives you the full back office — starting at $49/mo.

Feature Hire a
Receptionist		 Broadly SMB Forge
Monthly cost $3,100 $999 $49–199
24/7 call answering No ✓ ✓
Business website — ✓ ✓
Scheduling + Calendar Manual ✓ ✓
Invoicing + Payments Manual ✓ ✓
SMS 2-way conversations — ✗ ✓
Telegram owner bot — ✗ ✓
Lead follow-up campaigns — ✓ ✓ (Max)
Review management — ✓ ✓ (Max)
Industry-specific workflows — Generic Trades-first

Broadly manages reviews. SMB Forge runs your entire back office — one platform, one price, zero dashboards.

See all comparisons →
More Industries

We serve all service businesses

SMB Forge works for any service business. See how we help yours:

Plumbers Electricians HVAC Cleaners Lawn Care Pest Control Flooring General Contractors Locksmiths Roofers Garage Door
See all industries →
FAQ

Frequently Asked Questions

Is there a contract? +
No contracts. Cancel anytime — no questions asked. You're billed monthly and can stop whenever you want.
How long does setup take? +
About a week. We handle everything — website, AI assistant, calendar integration. You just join a Telegram group and you're live. (Includes 10DLC brand and campaign registration time.)
Do my customers need to download an app? +
No. Customers just text your business number — regular SMS, no app download needed. Works on any phone.
Do I need to download anything? +
Just Telegram (free). That's where you manage everything — view bookings, create invoices, confirm orders. No other apps or dashboards to learn.
What if the AI makes a mistake? +
You approve every booking and order before it's confirmed. The AI handles the conversation, but you have final say. Complex requests are automatically escalated to you.
Who owns my data? +
Your appointments sync to your Google Calendar. Your invoices are tracked in Google Sheets (Pro and above). We never sell or share your customer data. If you cancel, your Calendar and Sheets data stays with you.
Can I upgrade or downgrade my plan? +
Yes, anytime. Starter gives you AI scheduling and Google Calendar. Upgrade to Pro to add ordering, invoicing, and Google Sheets. Upgrade to Max for the full suite including lead follow-up, review management, missed call text-back, and campaign texting. Changes take effect on your next billing cycle.
What payment methods do my customers get? +
Works with your existing payment processor — Stripe, Square, PayPal, Venmo, Zelle, or cash/check. All payments go directly to your account — we never touch your money.
✅

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Get a Live Demo

See how SMB Forge works for your business — we'll text you a live demo link.

Stop running your back office from your truck.

Website, scheduling, invoicing, campaigns, and 24/7 call answering — all in one platform. No app. No dashboard. Setup takes about a week.

Call (949) 565-1908 Text (949) 565-1908

Or email hello@smbforge.com

By texting us, you consent to receive SMS messages including appointment reminders, order confirmations, invoices, and promotional offers. Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Privacy Policy · Terms of Service